Ride Responsibly™, established by the National Limousine Association to enlighten and inform the public at large, is an effort to ensure safer ground transportation, bridging an industry-wide gap between the rights of passengers and the responsibility of service providers. Please see FAQ for more information, and remember to 'Think Before You App'.
The Share Your Stories page is here to encourage awareness and ongoing improvements for passengers and drivers alike. We encourage you, the passenger and/or driver, to share your personal experiences while using ground transportation.
U.S. INCIDENT MAP
THE PROOF: Ride-Hailing App Concerns Are Real
QUOTES FROM OUR STORIES
"Thought Uber was a good thing. Thought wrong..." Tanya From Brooklyn, NY
"He cursed me even though It was he who was being unprofessional, kicked me out with his bad temper and charged me the full price.." M O. From San Francisco, CA
"Uber has refused to refund the money stating that now the driver is saying we indeed did take the ride, which buy the way is 20 miles in the opposite direction of where we intended to go..." Thomas P. From Fort Worth, TX
"WORST CUSTOMER SERVICE EVER!!!..." Sarah A. From Seattle, WA