WHAT IS RIDE RESPONSIBLY?

Ride Responsibly™, established by the National Limousine Association to enlighten and inform the public at large, is an effort to ensure safer ground transportation, bridging an industry-wide gap between the rights of passengers and the responsibility of service providers. Please see FAQ for more information, and remember to 'Think Before You App'.

SHARE YOUR STORIES

The Share Your Stories page is here to encourage awareness and ongoing improvements for passengers and drivers alike.  We encourage you, the passenger and/or driver, to share your personal experiences while using ground transportation. 

 


U.S. INCIDENT MAP


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THE PROOF: Ride-Hailing App Concerns Are Real  

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FOR THE PASSENGER:

The Bill of Rights empowers passengers in selecting a suitable and safe ground transportation service. Knowing your rights is the first step in ensuring a safe, secure and reliable ride. Click here to learn more about how to keep safe when using a ground transportation service.

 

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FOR THE DRIVER: 

Duty of Care is the suggested basic foundation for best standards and practices for which each driver and ground transportation company is accountable. Click here to learn ways that service providers can assure the safety of both drivers and passengers.

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FOR EVERYONE:

We’re here to keep you up-to-date with all the latest happenings within the ground transportation industry on a local, national and global level. Stop by often to stay informed about what you need to know when getting into your next ground transportation vehicle.

QUOTES FROM OUR STORIES

 

"Thought Uber was a good thing. Thought wrong..." Tanya From Brooklyn, NY 

 

"He cursed me even though It was he who was being unprofessional, kicked me out with his bad temper and charged me the full price.." M O. From San Francisco, CA 

 

"Uber has refused to refund the money stating that now the driver is saying we indeed did take the ride, which buy the way is 20 miles in the opposite direction of where we intended to go..." Thomas P. From Fort Worth, TX

 

"WORST CUSTOMER SERVICE EVER!!!..." Sarah A. From Seattle, WA 

 

 

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