FAQ

What is Ride Responsibly™?

The Ride Responsibly™ campaign is the National Limousine Association’s initiative to bridge an industry wide gap between the rights of passengers and the responsibilities of service providers. Ride Responsibly™ will establish best safety practices for prearranged car services and transportation network companies (TNCs), which include ride-hailing application car services, such as Lyft, Sidecar, Uber and Whisk. The program will focus on educating the industry and public about regulations, legislation and best practices within the industry. The goal is to empower and inform the public at large, and drivers and operators alike with the necessary tools to Ride Responsibly™.

Who launched the Ride Responsibly™ campaign?

The National Limousine Association (www.limo.org), the non-profit organization responsible for and dedicated to representing the interests of the private driver transportation industry at the global, national, state and local level, launched the Ride Responsibly™ advocacy campaign. NLA is the unified voice of this industry – linking transportation industry professionals from owners and operators to suppliers, manufacturers, regional and state limousine associations. With more than 2,000 NLA members, the Association is committed to exceeding expectations with regards to professionalism, transportation efficiency and safe riding.

What is the National Limousine Association (NLA)?

The National Limousine Association is a non-profit organization responsible for and dedicated to representing the interests of the private driver transportation industry at the global, national, state, and local level. It is the unified voice of this industry – linking transportation industry professionals from owners and operators to suppliers, manufacturers, regional and state limousine associations. With more than 2,000 NLA members, the Association is committed to exceeding expectations with regards to professionalism, transportation efficiency and safe riding. Visit limo.org for more information.

Why was Ride Responsibly™ initiated?

The public’s critical response demanding parameters that address the safety and needs of both passengers and drivers had revealed not only to be a priority, but also an opportunity for the National Limousine Association (“NLA”) to open a dialogue within the industry, including ride-hailing services. Statistics also revealed that an overwhelming 91% of U.S. adults 18+ feel there should be mandatory rules/regulations for ride-hailing drivers, according to a recent survey conducted online by Harris Poll, commissioned by the NLA in February 2015 among 2,000 adults.

What best safety practices is the NLA establishing through Ride Responsibly™?

NLA established suggested ground transportation standards by creating a Passenger Bill of Rights and Driver Duty of Care which are available for PDF download by clicking on the links. These documents bridge an industry-wide gap between the rights of passengers and the responsibility of service providers.

What is Ground Transportation?

Ground transportation includes prearranged car services and ride-hailing application car services, such as Lyft, Sidecar, Uber and Whisk.

What is Ride-Hailing?

App-based ride services that allow customers to use their smartphones to request rides using GPS-enabled mobile apps that let riders and drivers find each other in real time. Ride-hailing can also be known as Transportation Network Companies (TNCs), ride-sharing and ride-booking. Examples include Lyft, Sidecar, Uber and Whisk.

What is a Prearranged Car Services?

A prearranged car service is usually booked in advance at a predetermined rate (either by the hour or for a specific transfer) and rendered to the public as a motor carrier for hire. Many prearranged car services now offer application based booking services for added convenience.

How can I get involved with the Ride Responsibly™ campaign (for ex. where can I share my stories)?

To share your personal experiences of using ground transportation or ride hailing services through an app, please tweet us @RideResponsibly on Twitter or share your story on our Facebook page. RideResponsibly™ may publish your story to inform and educate the public and help others who have had negative experiences.

 

Click here to stay informed and receive updates on the Ride Responsibly™ campaign.  We also invite you to connect with us on social media, where we regularly update our community with the latest information from Ride Responsibly™ and action opportunities related to the issues of safe riding. You can find us on Facebook and Twitter.

If you represent an organization or group that is interested in partnering with Ride Repsonsibly™, please submit your information here to align your organization with Ride Responsibly™.